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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before midday.
  • Is the price per room/apartment or per person?
    Prices are per room, per night.
  • Is breakfast included in the price and what type of breakfast?
    No, it isn't included.
  • Can we settle the bill on arrival?
    No.
  • Which languages are spoken at the reception?
    Italian, english, french, spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    12 floors. Yes, there are lifts.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    Some have a terrace.
  • Do the rooms/apartments have a balcony?
    Some.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    All the rooms have a TV and there are international channels with cable TV and pay channels.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, in all the rooms at no extra cost.
  • Do you have an Internet/E-Mail point in the Property?
    Yes.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Yes, a garage is available.
  • Where can we rent a car?
    The hotel can organise the car rental upon request at the concierge.
  • Which is the nearest airport?
    Milano Linate 15 km, Malpensa 45Km.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes (on request and at a cost).
  • Which is the nearest bus-stop?
    Metro station Repubblica, on the yellow line and tram n 9, 29, 1, 11.
  • Which is the nearest railway station?
    Central station (5 min walk and one metro stop).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes. State-of-the-art equipped gymnasium.
  • Are pets welcome?
    Yes, they are welcome.
  • Is there a restaurant in the Property?
    Yes, il Casanova Grill Restaurant.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.