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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room, per night. - Is breakfast included in the price and what type of breakfast?
No, it isn't included. - Can we settle the bill on arrival?
No. - Which languages are spoken at the reception?
Italian, english, french, spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
12 floors. Yes, there are lifts. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
Some have a terrace. - Do the rooms/apartments have a balcony?
Some. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
All the rooms have a TV and there are international channels with cable TV and pay channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, in all the rooms at no extra cost. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, a garage is available. - Where can we rent a car?
The hotel can organise the car rental upon request at the concierge. - Which is the nearest airport?
Milano Linate 15 km, Malpensa 45Km. - Do you have a pickup or shuttle service from and to the airport?
Yes (on request and at a cost). - Which is the nearest bus-stop?
Metro station Repubblica, on the yellow line and tram n 9, 29, 1, 11. - Which is the nearest railway station?
Central station (5 min walk and one metro stop). - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes. State-of-the-art equipped gymnasium. - Are pets welcome?
Yes, they are welcome. - Is there a restaurant in the Property?
Yes, il Casanova Grill Restaurant. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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