FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Price are per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast included.
• Can we settle the bill on arrival?
  Yes, as you prefere.
• Which languages are spoken at the reception?
  English, German, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors, no lifts.
• Are there quiet, private, romantic rooms?
  All rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  No, rooms haven't a terrace.
• Do the rooms/apartments have a balcony?
  No, rooms haven't a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have both, smoking and non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, rooms have satellite tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, rooms haven't a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, rooms haven't air conditioning.
• Do you have an Internet/E-Mail point in the Property?
  No, internet point is not available.
• Is there a swimming pool? When is it open?
  No, we haven't a swimming pool.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  Bormio.
• Which is the nearest airport?
  Milano Orio.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, a shuttle service is available on request.
• Which is the nearest bus-stop?
  Cancano.
• Which is the nearest railway station?
  Tirano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  A sauna is availble for our guests.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  Yes
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, rooms haven't internet connection.