FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per person.
  
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  No.
• Which languages are spoken at the reception?
  English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  6 floors and we have elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms with terrace.
• Do the rooms/apartments have a balcony?
  Some rooms with balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is satellite television in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, with no extra charge, is seasonal (july and august).
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes from May to September.
• Is parking or garage available?
  Parking is available.
• Where can we rent a car?
  You can ask at reception.
• Are there grocery stores or supermarkets in the surroundings?
  No.
• Which is the nearest village or town?
  Castelmola at 350 mt.
• Which is the nearest airport?
  Catania Fontarossa.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  At 20 mt.
• Which is the nearest railway station?
  Giardini-Naxos Taormina at 4km.
• How far away is the beach?
  At 4 km.
• Is the beach private or public?
  Private beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.