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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before 11am. - Is the price per room/apartment or per person?
Price is per room. - Is breakfast included in the price and what type of breakfast?
Yes, reinforced breakfast served "à la carte". You have the choice of having breakfast expanded and "à la carte" served in the non smoking breakfast room, on the panoramic terrace overlooking the whole coastline, in the palm-terrace pavilion or in your room. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, German, French, Spanish, Dutch, Belgian. - How many floors are there in the building and do you have an elevator (lift) in the building?
3 floor connected by panoramic lift. - Are there quiet, private, romantic rooms?
Yes, the top floor Junior Suites and the secluded "Garden Villa". - Do the rooms/apartments have a terrace/courtyard?
Yes, there are some rooms with loggia or terrace. - Do the rooms/apartments have a balcony?
Yes, there are some rooms with balcony. - Do you have non smoking rooms/apartments?
Yes.
- Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is satellite television in all rooms. - Is there a telephone with direct dialling in the rooms/apartments?
Yea, in all rooms. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Individually controlled air conditioning in all rooms (July to September). - Do you have an Internet/E-Mail point in the Property?
Yes, Wi-Fi Hot Spot with free broadband internet access, with possibility of renting a laptop. - Is there a swimming pool? When is it open?
No.
- Is parking or garage available?
Yes we have limited spaces in private parking Hotel free of charge; we can also suggest several public garage at a fixed price. - Where can we rent a car?
Close by at 150 meters. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Which is the nearest village or town?
Giardini-Naxos. - Which is the nearest airport?
Catania Fontanarossa (CTA). - Do you have a pickup or shuttle service from and to the airport?
Yes, ask our reception for rates. - Which is the nearest bus-stop?
Bus Terminal Taormina. - Which is the nearest railway station?
Taormina-Giardini. - How far away is the beach?
2 miles. - Is the beach private or public?
Both private and public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, gym and fitness center close by (3 minutes walk). - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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