FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm until 6.30pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is for the whole Villa on weekly basis.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast is included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Please see our payment policy as the payment has to be done in advance.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The villa is on 3 levels and the house has got 2 floors, there is no elevator available.
• Are there quiet, private, romantic rooms?
  All of them.
• Are linens and towels provided or do I need to bring my own?
  We provide them and they are changed once a week.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there is a terrace.
• Do the rooms/apartments have a balcony?
  No, but there is a terrace.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air conditioning but it is not necessary.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is an internet point.
• Is there a swimming pool? When is it open?
  Yes, the pool is open from May to October.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  In the Villa, ask for further information upon arrival.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Which is the nearest village or town?
  Anacapri.
• Which is the nearest airport?
  Naples Capodichino.
• Do you have a pickup or shuttle service from and to the airport?
  Yes this is available upon request on a extra charge basis.
• Which is the nearest bus-stop?
  In the main square 5 minutes far.
• Which is the nearest railway station?
  Naples.
• How far away is the beach?
  20 minutes.
• Is the beach private or public?
  Both privat and public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Cook service is available upon request on an extra charge basis.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.