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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. - Is the price per room/apartment or per person?
Prices are per person. - Is breakfast included in the price and what type of breakfast?
Buffet breakfast is included in the price. - Can we settle the bill on arrival?
Yes, if you want to. - Which languages are spoken at the reception?
English, German, French and Scandinavian. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 4 floors and 1 elevator. - Are there quiet, private, romantic rooms?
Yes, all our rooms are very quiet and romantic. - Do the rooms/apartments have a terrace/courtyard?
Yes, all our comforts. - Do the rooms/apartments have a balcony?
Yes, the comforts have a terrace. - Do you have non smoking rooms/apartments?
Yes, some of them are non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, included in the price. - Do you have an Internet/E-Mail point in the Property?
Yes, at the reception. - Is there a swimming pool? When is it open?
Yes and there is also a children swimming pool. - Is parking or garage available?
Yes, there are both. Parking is free. - Where can we rent a car?
Ask at the reception. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are some nearby. - Which is the nearest village or town?
Moneglia. - Which is the nearest airport?
Genoa (60 km) or Pisa (80 km). From both cities there are direct trains. - Do you have a pickup or shuttle service from and to the airport?
No, but we can come and pick you at the station or we can book a taxi for you. - Which is the nearest bus-stop?
At the train station 150 meters. - Which is the nearest railway station?
Moneglia. - How far away is the beach?
200 meters. - Is the beach private or public?
Both, we have an agreement with a beach. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, included in the price. Not allowed children under 16 years old. Sauna is not included in the price. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, very nice indeed. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, but you can use the reception internet point.
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