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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Yes, our buffet breakfast is included in the price. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, as you prefer. - Which languages are spoken at the reception?
Italian, English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors (basement and first floor). No lift. - Are there quiet, private, romantic rooms?
Yes, all our rooms are very romantic! Have a look at the photographs! - Are linens and towels provided or do I need to bring my own?
Yes, they are provided. - Do the rooms/apartments have a terrace/courtyard?
No, they do not. - Do the rooms/apartments have a balcony?
Yes, the triple room does. - Do you have non smoking rooms/apartments?
No, we do not. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a Sat/Tv in all rooms. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is, it is seasonal and free of charge. - Is there a dining room where we could sometimes all dine together?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
No, we do not. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
Yes, parking available. - Where can we rent a car?
There is a car rental agency in Monopoli (3 km). - Are there grocery stores or supermarkets in the surroundings?
The nearest grocery store is at 1,5 km far from Villa dei Pini. - Which is the nearest village or town?
Monopoli (3 km). - Which is the nearest airport?
Bari airport is at approx. 45 km whilst Brindisi aiport is at 70. - Do you have a pickup or shuttle service from and to the airport?
Yes, we do, upon request (extra charge). - Which is the nearest bus-stop?
There are no bus-stops close to the Villa. - Which is the nearest railway station?
Monopoli railway station (3 km). - How far away is the beach?
The beach is at 2 km far from us. - Is the beach private or public?
Both. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
Yes, there is. It is open for dinner. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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