FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 14:00 pm.
  Check-out: before 11:00 am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Three floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms with park view are very quiet and relaxing.
• Do the rooms/apartments have a terrace/courtyard?
  No, all rooms with our courtyard.
• Do the rooms/apartments have a balcony?
  Only one.
• Do you have non smoking rooms/apartments?
  Yes, non smoking room available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV, but with out Satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, with direct dialling line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning. No extra charge.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool.
• Is parking or garage available?
  Parking available in Hotel.
• Where can we rent a car?
  Genoa is the best solution for rent a car.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are stores and shops nearby.
• Which is the nearest village or town?
  Sestri Levante.
• Which is the nearest airport?
  Genoa Internation Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service from the airport.
• Which is the nearest railway station?
  Sestri Levante.
• How far away is the beach?
  Just in front of the hotel.
• Is the beach private or public?
  The beach is public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  Yes, there is a restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.