FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, cold buffet breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Italian, English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  4 floors, 2 elevators.
• Are there quiet, private, romantic rooms?
  Quit rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Some have balconies.
• Do the rooms/apartments have a balcony?
  Some.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  There are 2 pools, indoor and outdoor open from 8 am to 7 pm.
• Is parking or garage available?
  Yes, there is a parking but no garage.
• Where can we rent a car?
  In Abano, our concierge will happy to help you.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• Which is the nearest village or town?
  Abano is the closed one and the major town is Padova.
• Which is the nearest airport?
  Venice, VCE.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, at a charge.
• Which is the nearest bus-stop?
  In front of the hotel.
• Which is the nearest railway station?
  Terme Euganee.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes.
• Are pets welcome?
  Yes, only small size pets, with extra charge. Meals not included.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can use your laptop only in the lobby.