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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check In from 4pm until 7pm, Check Out before 10am. - Is the price per room/apartment or per person?
Our prices are per Villa per week. - Is breakfast included in the price and what type of breakfast?
No, the breakfast is not included in the price, but we can provide to arrange an exclusive breakfast "on request". - Is heating included in the price?
Yes, heating is included in the price. - Can we settle the bill on arrival?
Yes, but we prefer pre-payment with credit cards. - Which languages are spoken at the reception?
We speak English, French and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
You will find the various living-areas and in order to understand how they are laid out we have divided them into 3 sectors: Belvedere, Canonica, Torre (the Tower), 1st Sector is at 20 steps from the car-park, 2nd Sector is at 80 steps from the 1st sector and 3rd Sector is at about 90 steps from the 2nd sector. - Are there quiet, private, romantic rooms?
All the Villa is very quiet, private and romantic. - Are linens and towels provided or do I need to bring my own?
Yes, four sets of bed and bath linen per week are included in the price. - Do the rooms/apartments have a terrace/courtyard?
Yes, they do. - Do the rooms/apartments have a balcony?
No, they do not. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in each room. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, there is a swimming pool and a Jacuzzi. - Is parking or garage available?
Yes, there is. - Where can we rent a car?
You can rent a car at the reception desk. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are at 2 km from the property. - Which is the nearest village or town?
The nearest city is Maiori. - Which is the nearest airport?
The nearest airport is Naples Capodichino Airport. - Do you have a pickup or shuttle service from and to the airport?
Yes, we can provide it but it is on request with extra charge. - Which is the nearest bus-stop?
The nearest bus-stop is at 2 minutes from the property. - Which is the nearest railway station?
The nearest railway station is in Salerno. - How far away is the beach?
The Villa has a private access to the sea. - Is the beach private or public?
We have a private access to the sea. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, there is Gym, Jacuzzi and Sauna. - Are pets welcome?
No, they are not welcome. - Is there a restaurant in the Property?
No, there is not, but we can arrange for you a private Lunch or Dinner with our Chefs and waiters "on request" with a notice of 1 week before. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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