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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Yes, it is included, and it is a continental buffet. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
Italian, English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
The Hotel has 3 flors, but not the lift; however stairs are easy. - Are there quiet, private, romantic rooms?
Yes, very quiet, private and romantic rooms! - Do the rooms/apartments have a terrace/courtyard?
Only one room has a courtyard. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Every room has international channels (TV Sat). - Is there a telephone with direct dialling in the rooms/apartments?
Every room has a telephone with direct dialling. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Every room has free air conditioning. - Do you have an Internet/E-Mail point in the Property?
Yes, we have an Internet point by the reception and WI-FI access in the common areas. - Is there a swimming pool? When is it open?
Yes, there is a swimming-pool: it is open during hot springs and always in summer. - Is parking or garage available?
Yes, we have a private parking for about 50 cars. - Where can we rent a car?
You can rent a car at the International Airport of Genoa at your arrival or asking to the reception at the Hotel. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are some by 1 kms. - Which is the nearest village or town?
Camogli, Rapallo, Santa Margherita. - Which is the nearest airport?
GOA in Genoa. - Do you have a pickup or shuttle service from and to the airport?
Yes, but we need to know about it 1 day before. - Which is the nearest bus-stop?
Genova Pegli. - Which is the nearest railway station?
Genova Pegli. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, but small pets. - Is there a restaurant in the Property?
Yes, with 5 rooms. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, there is wi-fi connection.
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