FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three floors without the lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are very private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  The Palazzina has the terrace.
• Do the rooms/apartments have a balcony?
  Three rooms on the main building have the balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there is not.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  Yes, there is a spacious swimming pool in the property.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  Directly at the reception.
• Are there grocery stores or supermarkets in the surroundings?
  There are grocery stores 10 minute by car from the hotel.
• Are there vineyards nearby?
  Only 45 minute by car from the property.
• Which is the nearest village or town?
  The nearest village is Ronti and the nearest town is Città di Castello.
• Which is the nearest airport?
  The nearest airport is Perugia.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have at extra charge.
• Which is the nearest bus-stop?
  Città di Castello.
• Which is the nearest railway station?
  Castiglione Fiorentino.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a health center in the property.
• Are pets welcome?
  Yes, but only in the Palazzina.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.