FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  The price is per room per day.
• Is breakfast included in the price and what type of breakfast?
  A buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are four floors, with a lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, non smoking rooms are available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge for this.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  A private garage is available.
• Where can we rent a car?
  At Central Station (100 metres from our Hotel).
• Which is the nearest airport?
  Milano Linate.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  At Central Station.
• Which is the nearest railway station?
  Central Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a fitness centre in the hotel.
• Are pets welcome?
  No, sorry but pets are not welcome.
• Is there a restaurant in the Property?
  No, there is not, but there are many restaurants close to the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can, because there is the Plug&Play system in our rooms.