FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, German, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 4 floors and there are 3 elevators.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, there are no terraces.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony overlooking the courtyard.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking apartments.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there are Satellite TV in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there are direct dialling phones in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air-conditionning in the rooms free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet Point in the property.
• Is there a swimming pool? When is it open?
  We have two swimming pools. They are open from 8am to 8pm.
• Is parking or garage available?
  Yes, there are parking and garage availables.
• Where can we rent a car?
  You may ask at the concierge desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores in the village.
• Are there vineyards nearby?
  Yes, there are vineyards nearby.
• Which is the nearest village or town?
  Casamicciola is the nearest village.
• Which is the nearest airport?
  Napoli Capodichino is the nearest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we may arrange a transfer.
• Which is the nearest bus-stop?
  Piazza Bagni is the nearest bus stop.
• Which is the nearest railway station?
  Napoli Central is the nearest railway station on the continent.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a gym, sauna and a turkish bath.
• Are pets welcome?
  Only small dogs are allowed.
• Is there a restaurant in the Property?
  Yes, there are 3 restaurants.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot connect the modem from your rooms.