FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in after 11:00 a.m Check out 11:00 a.m.
  Check-in: the reception is on the second floor. You can leave your heavy luggages on the ground floor: Check-in: the reception is on the second floor. You can leave your heavy luggages on the ground floor: the staff will help in bringing your luggages to your room
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price. Continental Buffet.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  No elevator. The Hotel is located on the First Floor.
• Are there quiet, private, romantic rooms?
  We offer quiet, private, romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Some rooms have balconies.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all the rooms with Satellite TV.
  
• Is there a telephone with direct dialling in the rooms/apartments?
  Direct Phone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning is offered in our Hotel Annex there is no extra charge
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes is available upon an extra fee.
• Where can we rent a car?
  La Spezia.
• Are there grocery stores or supermarkets in the surroundings?
  50 meters from the Hotel.
• Which is the nearest village or town?
  Levanto.
• Which is the nearest airport?
  Pisa or Genova.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we can organize you pick up from the airport.
• Which is the nearest bus-stop?
  There is no bus stop.
• Which is the nearest railway station?
  Levanto.
• How far away is the beach?
  50 meters from the Hotel.
• Is the beach private or public?
  There is a private part and public part of the beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No 50 meters from the hotel is a gym.
• Are pets welcome?
  Yes, pets welcome.
• Is there a restaurant in the Property?
  Yes, available for our guests.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.