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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 10am. - Is the price per room/apartment or per person?
Prices are per room. - Is breakfast included in the price and what type of breakfast?
Yes, continental breakfast is included in the price. - Can we settle the bill on arrival?
Yes, if you want. - Which languages are spoken at the reception?
English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 5 floors (terrace included) and the hotel has an elevator. - Are there quiet, private, romantic rooms?
Yes, all of them. - Do the rooms/apartments have a terrace/courtyard?
The hotel has a terrace on the top of the building. - Do the rooms/apartments have a balcony?
Most of the rooms. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Every room have a TV but no international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a direct dialling telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Every room have seasonal air conditioning. No extra charge is required. - Do you have an Internet/E-Mail point in the Property?
No, we do not. - Is there a swimming pool? When is it open?
No, there is no swimming pool. - Is parking or garage available?
Yes, the hotel has a free parking for up to 8 cars. - Where can we rent a car?
Inside the hotel. - Are there grocery stores or supermarkets in the surroundings?
Yes, within 50 metres. - Which is the nearest village or town?
Sestri Levante. - Which is the nearest airport?
Genoa. - Do you have a pickup or shuttle service from and to the airport?
No, this service is not available. - Which is the nearest bus-stop?
The nearest bus stop is within 30 metres. - Which is the nearest railway station?
Cavi di Lavagna railway staion is 800 metres far from the hotel. - How far away is the beach?
It is only 30 metres away. - Is the beach private or public?
Both, for private beach an extra charge is required. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, pets are welcome. - Is there a restaurant in the Property?
Yes, there is. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you cannot.
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