FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, English breakfast is included in the price.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, French, Spanish, German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors and we do not have elevator.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quite.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, all rooms have a terrace.
• Do the rooms/apartments have a balcony?
  No, but they have a terrace.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is satellite television in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is an indipendent air conditioning in each room and it is included in the rate.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not but there is Wi-Fi Internet if you have your laptop.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool but you can use the swimming pool in the hotel situated at 200 mt from our property.
• Is parking or garage available?
  There is a private parking at 200 mt conventioned with us.
• Where can we rent a car?
  You can rent a car at our reception.
• Are there grocery stores or supermarkets in the surroundings?
  We are in the centre so there are a lot of grocery and supermarkets around us.
• Which is the nearest village or town?
  The nearest town is Sorrento.
• Which is the nearest airport?
  The nearest airport is International Aiport Capodichino in Naples.
• Do you have a pickup or shuttle service from and to the airport?
  We have a pick-up service on request.
• Which is the nearest bus-stop?
  The nearest bus-stop is in Tasso Square.
• Which is the nearest railway station?
  The nearest railway station is Sorrento.
• How far away is the beach?
  The beach is situated at 200 mt.
• Is the beach private or public?
  The beach is private and public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but there is a big one at 300 mt.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  No, but there is one at 10 mt from the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can if you buy a wireless card.