FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 8am until 11pm, Check Out before midday.
• Is the price per room/apartment or per person?
  All prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price.
• Can we settle the bill on arrival?
  No, it is not possible.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is only one floor and there is not elevator.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Some of our rooms have a small terrace.
• Do the rooms/apartments have a balcony?
  Some of our rooms have balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Each room have a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning and it is included in the price.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  You can ask at the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are many stores in the surroundings.
• Which is the nearest village or town?
  The nearest village is Piano di Sorrento and town is Sorrento.
• Which is the nearest airport?
  The nearest airport is in Naples (50 km).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have but at extra charge.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel.
• Which is the nearest railway station?
  The nearest station is in Piano di Sorrento (about 300 mt.)
• How far away is the beach?
  The beach is at 100 mt from the hotel.
• Is the beach private or public?
  There is private and public beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can do it.