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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 2pm.
Check-out: before 10am. - Is the price per room/apartment or per person?
The price is per room per night. - Is breakfast included in the price and what type of breakfast?
Yes, breakfast is included. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English, French and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
The rooms are located in several differents floors with lifts. - Are there quiet, private, romantic rooms?
Yes, very quiet, private and romantic rooms. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, with satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, with direct line. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, the hotel is fully air conditioned and is included in the price. - Do you have an Internet/E-Mail point in the Property?
Yes. Internet access available. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, 24-hour parking.
- Where can we rent a car?
At Porta nuova Station. - Which is the nearest airport?
Airport Turin Caselle "Sandro Pertini" 20 km.
- Do you have a pickup or shuttle service from and to the airport?
No, sorry we do not have this kind of service. - Which is the nearest bus-stop?
Just in front of the hotel. - Which is the nearest railway station?
Railway stations: Porta Nuova 0.5 km. Porta Susa 1.5 km.
- Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, pets welcome. - Is there a restaurant in the Property?
Yes, Carignano Restaurant. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, of course.
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