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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    A buffet breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    English, French and Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 6 floors and we do have an elevator (lift).
  • Are there quiet, private, romantic rooms?
    Yes, there are private and calm rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    Most of the rooms do have a balcony.
  • Do the rooms/apartments have a balcony?
    Yes, most of them.
  • Do you have non smoking rooms/apartments?
    Yes, we do have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    There is a Satellite Tv in all rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    There is air conditioning in each room, cold in summer and warm in winter with no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    No, we don't have.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    A payment private garage is available on request.
  • Where can we rent a car?
    You can rent a car in La Spezia.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, there are.
  • Which is the nearest village or town?
    Lerici.
  • Which is the nearest airport?
    Pisa is situated at 70 km from the hotel.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not have.
  • Which is the nearest bus-stop?
    Lerici, right in front of the hotel.
  • Which is the nearest railway station?
    The nearest railway station is La Spezia.
  • How far away is the beach?
    200 meters.
  • Is the beach private or public?
    There is a private and a public beach.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    Small size only and not in the common areas.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, you can not.