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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm until 10pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    Prices are per apartment and per room.
  • Is breakfast included in the price and what type of breakfast?
    Continental breakfast is included in the price.
  • Is heating included in the price?
    Yes, heating is included in the price.
  • Can we settle the bill on arrival?
    Yes, you can. Extras will be paid upon departure.
  • Which languages are spoken at the reception?
    Italian and English.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    Our property is situated on various floors, but it's not just one building.
  • Are there quiet, private, romantic rooms?
    With our scenery all the rooms are romantic and they are quiet and noiseless too.
  • Are linens and towels provided or do I need to bring my own?
    Linens and towels are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    Some of our rooms and apartments have terraces.
  • Do the rooms/apartments have a balcony?
    Some of our rooms and apartments have balconies.
  • Do you have non smoking rooms/apartments?
    Yes, we have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is a telephone with direct dialling in the rooms and apartments.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    There is air conditioning and heating according to the season and they are included in the price.
  • Is there a dining room where we could sometimes all dine together?
    Most of the apartments have a dining room, but there is also a public terrace with tables and chairs to sit and enjoy meal.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we have.
  • Is there a swimming pool? When is it open?
    Yes, there is. It is open from 15th of April to 31st of October.
  • Is parking or garage available?
    There is a parking and it is included in the price.
  • Where can we rent a car?
    We can provide it for you.
  • Are there grocery stores or supermarkets in the surroundings?
    Closest shops are at 400 meters and the closest supermarket is at 1 km.
  • Which is the nearest village or town?
    The nearest town is Atrani at about 800 metres.
  • Which is the nearest airport?
    The nearest airport is Naples at 70 kms.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, we have. It is at extra charge.
  • Which is the nearest bus-stop?
    The nearest bus-stop is ten metres away from the property.
  • Which is the nearest railway station?
    The nearest railway station is in Salerno at 20 kms.
  • How far away is the beach?
    Castiglione di Ravello is just at 600 metres, but we have a private platform on the sea in the property.
  • Is the beach private or public?
    Our platform on the sea is private.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    Yes, they are.
  • Is there a restaurant in the Property?
    No, but there is a restaurant in Villa San Michele, just four hundred meters away.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.