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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In any time until 11pm, Check Out before 10am. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
A delicious Buffet Breakfast is included in the price. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
Italian, English, French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 4 floors, there are 2 elevators. - Are there quiet, private, romantic rooms?
There are 3 suites, with Jacuzzi. - Do the rooms/apartments have a terrace/courtyard?
The suites have a terrace. - Do the rooms/apartments have a balcony?
Yes, some have balcony. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is A/C with no extra charge for this. - Do you have an Internet/E-Mail point in the Property?
Yes, on request. - Is there a swimming pool? When is it open?
No, but it is possible to find very close. - Is parking or garage available?
There are both, parking and garage. - Where can we rent a car?
In Matera or Bari. - Are there grocery stores or supermarkets in the surroundings?
At 2 km. - Are there vineyards nearby?
In few kilometers. - Which is the nearest village or town?
Altamura. - Which is the nearest airport?
Bari Palese. - Do you have a pickup or shuttle service from and to the airport?
On request. - Which is the nearest bus-stop?
In Altamura. - Which is the nearest railway station?
Altamura. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
There is jacuzzi in the 3 suites. - Are pets welcome?
Yes, small size pets. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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