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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    Check In from 3pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    The price is per apartment.
  • Is breakfast included in the price and what type of breakfast?
    Yes, it is included.
  • Is heating included in the price?
    Yes, it is included.
  • Can we settle the bill on arrival?
    No, you can settle the bill on departure.
  • Which languages are spoken at the reception?
    We speak English, Spanish and Italian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The bulding has 5 floors and a modern elevator.
  • Are there quiet, private, romantic rooms?
    Yes, the rooms overlook the Neapolitan bay!
  • Are linens and towels provided or do I need to bring my own?
    We provide to everything and the quality is the best.
  • Do the rooms/apartments have a terrace/courtyard?
    The apartment has a nice terrace with amazing view.
  • Do the rooms/apartments have a balcony?
    No, they do not.
  • Do you have non smoking rooms/apartments?
    Yes, on request.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there are LCD monitor TV in each room. In the living there is a big LCD TV with DVD and sat/Tv.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is.
  • Is there a dining room where we could sometimes all dine together?
    Yes, there is.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do. We offer fast Internet connection and laptop.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Only on request.
  • Where can we rent a car?
    Ask the referent person.
  • Which is the nearest airport?
    Capodichino International Airport of Naples.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, on request.
  • Which is the nearest bus-stop?
    The nearest bus stop is 50 metres far from the property.
  • Which is the nearest railway station?
    Naples Central Station (3 km far from the property).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    No, sorry.
  • Is there a restaurant in the Property?
    No, but we can organise a special romantic dinner for our guests on request.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.