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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. - Is the price per room/apartment or per person?
Rates are per room per day. - Is breakfast included in the price and what type of breakfast?
The breakfast is included and it is a buffet breakfast. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, German, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
4 floors and there is a lift. - Are there quiet, private, romantic rooms?
Yes, there are. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
We have balcony and french balcony. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
We have satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is air conditioning without extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, there is also a WiFi connection. - Is there a swimming pool? When is it open?
Yes, it is open from May to September. - Is parking or garage available?
There is a fee-paying garage. - Where can we rent a car?
In Lecco. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Which is the nearest village or town?
Bellano (3 km). - Which is the nearest airport?
The nearest airport is Milano Linate. - Do you have a pickup or shuttle service from and to the airport?
We can arrange a taxi service. - Which is the nearest bus-stop?
Outside the hotel. - Which is the nearest railway station?
Varenna railway station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
We have two restaurants. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can. We have a WiFi internet connection.
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