FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 6pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are six floors and there is the elevator.
• Are there quiet, private, romantic rooms?
  Rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Rooms at the sixth floor have a terrace.
• Do the rooms/apartments have a balcony?
  All rooms have balconies.
• Do you have non smoking rooms/apartments?
  All rooms are no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms have a TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes and there is no additional charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  There is a garage.
• Where can we rent a car?
  There are many agencies near the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Which is the nearest village or town?
  Taormina and Milazzo.
• Which is the nearest airport?
  Catania Fontanarossa and Reggio Calabria.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  All buses stop near the hotel.
• Which is the nearest railway station?
  The main railway station is just in front of the hotel.
• How far away is the beach?
  30 minutes by car.
• Is the beach private or public?
  There are public and private beaches.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Only small size.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.