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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before midday.
  • Is the price per room/apartment or per person?
    The price is per room and per night.
  • Is breakfast included in the price and what type of breakfast?
    Continental breakfast is included.
  • Can we settle the bill on arrival?
    Yes, you can, but all extras upon departure.
  • Which languages are spoken at the reception?
    English, Spanish, German, Italian, French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 10 floors and we do have a lift.
  • Are there quiet, private, romantic rooms?
    Yes, there are private and quiet rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, but just 6 rooms.
  • Do the rooms/apartments have a balcony?
    70% of our rooms do have balcony.
  • Do you have non smoking rooms/apartments?
    Yes, we do have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is in all rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is at no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do have.
  • Is there a swimming pool? When is it open?
    There is an outdoor swimming pool with sea water, open
    from May to October.
  • Is parking or garage available?
    Yes, it is available.
  • Where can we rent a car?
    There is a car rental right next door.
  • Which is the nearest airport?
    Naples Capodichino.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not have.
  • Which is the nearest bus-stop?
    15 metres in Via Partenope, in front of the hotel.
  • Which is the nearest railway station?
    Naples Mergellina.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes a gym center.
  • Are pets welcome?
    Yes, they are.
  • Is there a restaurant in the Property?
    Yes, there is.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.