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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room and per night. - Is breakfast included in the price and what type of breakfast?
Continental breakfast is included. - Can we settle the bill on arrival?
Yes, you can, but all extras upon departure. - Which languages are spoken at the reception?
English, Spanish, German, Italian, French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 10 floors and we do have a lift. - Are there quiet, private, romantic rooms?
Yes, there are private and quiet rooms. - Do the rooms/apartments have a terrace/courtyard?
Yes, but just 6 rooms. - Do the rooms/apartments have a balcony?
70% of our rooms do have balcony. - Do you have non smoking rooms/apartments?
Yes, we do have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is in all rooms. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is at no extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we do have. - Is there a swimming pool? When is it open?
There is an outdoor swimming pool with sea water, open from May to October. - Is parking or garage available?
Yes, it is available. - Where can we rent a car?
There is a car rental right next door. - Which is the nearest airport?
Naples Capodichino. - Do you have a pickup or shuttle service from and to the airport?
No, we do not have. - Which is the nearest bus-stop?
15 metres in Via Partenope, in front of the hotel. - Which is the nearest railway station?
Naples Mergellina. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes a gym center. - Are pets welcome?
Yes, they are. - Is there a restaurant in the Property?
Yes, there is. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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