FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The given price are per room per day.
• Is breakfast included in the price and what type of breakfast?
  Yes it is included and is a buffet breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Our hotel has 4 floors and there is a lift.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes. Most of the rooms have a balcony.
• Do the rooms/apartments have a balcony?
  Yes. Most of the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms have direct dialing telephone and satellite tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes and it is free.
• Do you have an Internet/E-Mail point in the Property?
  Yes we have.
• Is there a swimming pool? When is it open?
  Yes.
• Is parking or garage available?
  Yes we have a garage with an extra charge.
• Where can we rent a car?
  At the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  No.
• Which is the nearest village or town?
  Portovenere.
• Which is the nearest airport?
  Pisa Airport G. Galilei, 80 km. Genova Airport C. Colombo, 110 km. Milan Airport Malpensa, 200 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, but it is possible to catch a taxi.
• Which is the nearest bus-stop?
  50 meters.
• Which is the nearest railway station?
  La Spezia railway station is at 14 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a Sun Terrace.
• Are pets welcome?
  Yes they are.
• Is there a restaurant in the Property?
  Yes there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.