FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 04.30 pm to 08.00 pm.
  Check-out: before 11.00 am.
  For arrival or departures at other times prior notification is required.
• Is the price per room/apartment or per person?
  The price is per apartment. A minimum stay of 7 days from Saturday to Saturday.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Is heating included in the price?
  Yes, the heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can. A deposit against damage of 100.00 Eur (this amount will be paid upon arrival and reimbursed on day of departure).
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have two floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, with Italian design and elegant furnishing.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels provided.
• Do the rooms/apartments have a terrace/courtyard?
  Private terrace with table and chairs.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms with two Satellite TVs.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, with direct dialling line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, the hotel is air conditioned.
• Is there a dining room where we could sometimes all dine together?
  Yes, dining area with table and chairs, and a double pullout sofa bed.
• Do you have an Internet/E-Mail point in the Property?
  Yes, in the hall.
• Is there a swimming pool? When is it open?
  No, but there are bathing establishments close to the hotel.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  In Sorrento.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, boutiques, restaurants and shops.
• Which is the nearest village or town?
  Sorrento.
• Which is the nearest airport?
  Napoli, Capodichino.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, with extra charge.
• Which is the nearest bus-stop?
  300m.
• Which is the nearest railway station?
  Sorrento.
• How far away is the beach?
  Just few steps away.
• Is the beach private or public?
  There are both public and private beaches.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, sorry we do not have a fitness center.
• Are pets welcome?
  No, sorry pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.