FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The Price in per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  The italian breakfast is not in included in the price.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  Italian, English, French
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors and there is a lift.
• Are there quiet, private, romantic rooms?
  Yes, all of our rooms are very quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the rooms do have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, airconditioning is included.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet point in the property.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool opened from 8am to 8pm.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  we may advise where to rent a car.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are supermarkets and grocery stores nearby.
• Which is the nearest village or town?
  Siracusa is the nearest town.
• Which is the nearest airport?
  Catania is the closest aiport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we may arrange a shuttle service.
• Which is the nearest bus-stop?
  There is a bus-stop right in front of hotel
• Which is the nearest railway station?
  Siracusa is the closest railway station.
• How far away is the beach?
  The closest beach is at 3 kms.
• Is the beach private or public?
  Yes, there is a public beach nearby.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, small size pets are allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect your modem from the rooms.