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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 1pm, Check Out before midday. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    Per apartment per night.
  • Is breakfast included in the price and what type of breakfast?
    Yes, breakfast is served at Hotel Astoria (500m from the apartments) from 7.00 to 9.30 am.
  • Is heating included in the price?
    Yes.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English, French, German, Spanish.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Are linens and towels provided or do I need to bring my own?
    Yes, they are provided.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes.
  • Do the rooms/apartments have a balcony?
    Some do.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is and it is included.
  • Is there a dining room where we could sometimes all dine together?
    Yes.
  • Do you have an Internet/E-Mail point in the Property?
    No.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Yes.
  • Where can we rent a car?
    In the city.
  • Which is the nearest airport?
    Bologna.
  • Do you have a pickup or shuttle service from and to the airport?
    No, but it can be arranged.
  • Which is the nearest bus-stop?
    Via Indipendenza.
  • Which is the nearest railway station?
    Bologna.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    Small size pets are welcome.
  • Is there a restaurant in the Property?
    No.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Only some of the apartments have internet connection (extra charge).