FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Our prices are per room and per person.
• Is breakfast included in the price and what type of breakfast?
  At our hotel you can choose between a half board where buffet breakfast is included in the price or you can prepare all meals by yourself.
• Can we settle the bill on arrival?
  Yes, of course.
• Which languages are spoken at the reception?
  We speak Italian, English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors and we have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, they do.
• Do the rooms/apartments have a balcony?
  Yes, they do.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite television in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not, but we have a Wi-Fi connection in each room.
• Is there a swimming pool? When is it open?
  Yes, there is.
• Is parking or garage available?
  Yes, there are parking and garage, both included in the price.
• Where can we rent a car?
  You can rent a car in Bolzano.
• Which is the nearest airport?
  The nearest airport is in Bolzano.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do but it is at extra charge.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 200 mt from the property.
• Which is the nearest railway station?
  The nearest railway stations are in Bolzano (25 km) and Bressanone (20 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is Spa.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.