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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm until 8pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    Per apartment.
  • Is breakfast included in the price and what type of breakfast?
    No.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    Italian, English, German, Spanish and Portuguese.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    Just ground floor and first floor, no lift.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    No.
  • Do the rooms/apartments have a balcony?
    No.
  • Do you have non smoking rooms/apartments?
    Yes, all.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, sat Tv.
  • Is there a telephone with direct dialling in the rooms/apartments?
    No.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, it's free.
  • Do you have an Internet/E-Mail point in the Property?
    No.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Yes, there is a free parking.
  • Where can we rent a car?
    At airport.
  • Are there grocery stores or supermarkets in the surroundings?
    There is a little store at 1 km, and at 12 km there is a big supermarket.
  • Are there vineyards nearby?
    Yes.
  • Which is the nearest village or town?
    Montebello Vicentino.
  • Which is the nearest airport?
    Verona Villafranca.
  • Do you have a pickup or shuttle service from and to the airport?
    No.
  • Which is the nearest bus-stop?
    No
  • Which is the nearest railway station?
    Montebello at 5 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    Only small pets, on request.
  • Is there a restaurant in the Property?
    No.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.