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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 4pm until 8pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Per apartment. - Is breakfast included in the price and what type of breakfast?
No. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
Italian, English, German, Spanish and Portuguese. - How many floors are there in the building and do you have an elevator (lift) in the building?
Just ground floor and first floor, no lift. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes, all. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, sat Tv. - Is there a telephone with direct dialling in the rooms/apartments?
No. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, it's free. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, there is a free parking. - Where can we rent a car?
At airport. - Are there grocery stores or supermarkets in the surroundings?
There is a little store at 1 km, and at 12 km there is a big supermarket. - Are there vineyards nearby?
Yes. - Which is the nearest village or town?
Montebello Vicentino. - Which is the nearest airport?
Verona Villafranca. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
No - Which is the nearest railway station?
Montebello at 5 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Only small pets, on request. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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