FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  Price per person.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast included.
• Can we settle the bill on arrival?
  Yes you can.
• Which languages are spoken at the reception?
  English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  4 floors an we have lift.
• Are there quiet, private, romantic rooms?
  Yes our suites rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No sorry.
• Do the rooms/apartments have a balcony?
  Some rooms have balcony.
  
• Do you have non smoking rooms/apartments?
  No, sorry.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes there is, no extra chage seasonal from 20 May to 20 September.
• Do you have an Internet/E-Mail point in the Property?
  Yes we have.
• Is there a swimming pool? When is it open?
  Yes we have is open from April to September.
• Is parking or garage available?
  Parking is avaialble.
• Where can we rent a car?
  In Garda town ask our reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes there are.
• Which is the nearest village or town?
  Garda.
• Which is the nearest airport?
  Verona airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes we can provide shuttle service, ask our reception for price.
• Which is the nearest bus-stop?
  Garda.
• Which is the nearest railway station?
  Peschiera del Garda.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes there is a good fitness center.
• Are pets welcome?
  Small size pets are welcome.
• Is there a restaurant in the Property?
  Yes there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes you can.