FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No. Buffet breakfast is exluded from the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French,and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The property has 6 floors, with a lift.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and private and above all romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the rooms have a wonderful terrace on the sea.
• Do the rooms/apartments have a balcony?
  Yes, the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling phone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  Yes, we have a beautiful swimming pool in a green garden.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  Please ask to the our concierge desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Which is the nearest village or town?
  Sorrento where the property is located.
• Which is the nearest airport?
  Napoli is only 50 Km far from the property.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  In Sorrento, 400 m far from the property.
• Which is the nearest railway station?
  Sorrento Railway Station.
• How far away is the beach?
  The hotel has a private beach.
• Is the beach private or public?
  The hotel has a private beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a fitness center equipped mith modern facilities of the Technogym Line.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  Yes, there is a cosy restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.