FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 1pm.
• Is the price per room/apartment or per person?
  Prices are per room, per night.
• Is breakfast included in the price and what type of breakfast?
  No, isn't included.
• Can we settle the bill on arrival?
  No.
• Which languages are spoken at the reception?
  Italian, english, french, and spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  9 floors, with two lifts.
• Are there quiet, private, romantic rooms?
  Yes, all are very quit and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Some have a terrace.
• Do the rooms/apartments have a balcony?
  Some.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the rooms have a TV and there are international channels with cable TV and pay channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes. No extra charge for a/c.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes, indoor heated swimming pool and jacuzzi, plus the private swimming of the Presidential Suite not available to other guests.
• Is parking or garage available?
  Yes, is available.
• Where can we rent a car?
  The hotel can organise the car rental upon request at the concierge.
• Which is the nearest airport?
  Milano Linate (15 km) Malpensa (45Km).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request at extra cost.
• Which is the nearest bus-stop?
  Metro station Repubblica, on the yellow line and tram n 9,29,1,11.
• Which is the nearest railway station?
  Central station, 5 min walk and one metro stop.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes: the "Club 10 fitness and Beauty center.
• Are pets welcome?
  Yes, the are welcome.
• Is there a restaurant in the Property?
  Yes, Galleria restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.