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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
Check-in: from midday. Check-out: before 10:30. - Is the price per room/apartment or per person?
The price is per room/apartment. - Is breakfast included in the price and what type of breakfast?
A buffet continental breakfast and typical Italian breakfast is included in the price. - Can we settle the bill on arrival?
Yes, but the original copy will be given at departure. - Which languages are spoken at the reception?
English, German, Spanish and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 3 floors and we have an elevator with facilities for disabled. - Are there quiet, private, romantic rooms?
All our rooms are private, we have quiet and romantic rooms. Some rooms have a a private balcony with beautiful views on our inner garden or on the city roofs. - Do the rooms/apartments have a terrace/courtyard?
Yes, some of our rooms have their own terrace and courtyards. - Do the rooms/apartments have a balcony?
Yes, some of our rooms have a balcony. - Do you have non smoking rooms/apartments?
Yes, we do have. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
All our rooms/apartments have their own satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, in each room/apartment there is a direct dial phone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
In every room/apartment there is air conditioning at no extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we do have an internet point. - Is there a swimming pool? When is it open?
No, we do not have a swimming pool. - Is parking or garage available?
Yes, there is a parking. - Where can we rent a car?
We can provide addresses and numbers or we can arrange it for our guests. - Which is the nearest airport?
Bologna Airport "G. Marconi" is about 25 minutes away by bus (public shuttle service) and about 15 minutes by taxi. - Do you have a pickup or shuttle service from and to the airport?
Not at the moment. - Which is the nearest bus-stop?
There are many at about two minutes walking distance from the hotel. - Which is the nearest railway station?
Central railway station is about 10 minutes by bus, 5 minutes by taxi and about 25 minutes walking through the historical centre of the city. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Not at the moment. - Are pets welcome?
Yes, only small size pets. - Is there a restaurant in the Property?
No, but in the vicinity of the hotel there are about 9 typical restaurants of the city. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, it is possible.
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