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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    Check-in: from midday.
    Check-out: before 10:30.
  • Is the price per room/apartment or per person?
    The price is per room/apartment.
  • Is breakfast included in the price and what type of breakfast?
    A buffet continental breakfast and typical Italian breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes, but the original copy will be given at departure.
  • Which languages are spoken at the reception?
    English, German, Spanish and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 3 floors and we have an elevator with facilities for disabled.
  • Are there quiet, private, romantic rooms?
    All our rooms are private, we have quiet and romantic rooms. Some rooms have a a private balcony with beautiful views on our inner garden or on the city roofs.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some of our rooms have their own terrace and courtyards.
  • Do the rooms/apartments have a balcony?
    Yes, some of our rooms have a balcony.
  • Do you have non smoking rooms/apartments?
    Yes, we do have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    All our rooms/apartments have their own satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, in each room/apartment there is a direct dial phone.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    In every room/apartment there is air conditioning at no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do have an internet point.
  • Is there a swimming pool? When is it open?
    No, we do not have a swimming pool.
  • Is parking or garage available?
    Yes, there is a parking.
  • Where can we rent a car?
    We can provide addresses and numbers or we can arrange it for our guests.
  • Which is the nearest airport?
    Bologna Airport "G. Marconi" is about 25 minutes away by bus (public shuttle service) and about 15 minutes by taxi.
  • Do you have a pickup or shuttle service from and to the airport?
    Not at the moment.
  • Which is the nearest bus-stop?
    There are many at about two minutes walking distance from the hotel.
  • Which is the nearest railway station?
    Central railway station is about 10 minutes by bus, 5 minutes by taxi and about 25 minutes walking through the historical centre of the city.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Not at the moment.
  • Are pets welcome?
    Yes, only small size pets.
  • Is there a restaurant in the Property?
    No, but in the vicinity of the hotel there are about 9 typical restaurants of the city.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, it is possible.