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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm, Check Out before 10am.
  • Is the price per room/apartment or per person?
    Our prices are per person per night.
  • Is breakfast included in the price and what type of breakfast?
    Buffet breakfast included in the price.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English, German, French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    5 floors with lift.
  • Are there quiet, private, romantic rooms?
    There are quiet rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    No.
  • Do the rooms/apartments have a balcony?
    80 % of rooms has balcony.
  • Do you have non smoking rooms/apartments?
    All rooms are non smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    There is satellite TV in all rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Air conditioning is available and included in the price.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we have an internet point in the Hotel.
  • Is there a swimming pool? When is it open?
    Yes and it is open in summer month.
  • Is parking or garage available?
    Yes.
  • Where can we rent a car?
    You can ask at the reception.
  • Are there grocery stores or supermarkets in the surroundings?
    At 1 km from the Hotel.
  • Which is the nearest village or town?
    Capomulini.
  • Which is the nearest airport?
    Fontanarossa (Catania).
  • Do you have a pickup or shuttle service from and to the airport?
    On request.
  • Which is the nearest bus-stop?
    At 40 meters from the Hotel.
  • Which is the nearest railway station?
    Acireale.
  • How far away is the beach?
    Beach at 10 meters (no sands).
  • Is the beach private or public?
    Public.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Only fitness centre.
  • Are pets welcome?
    Small size pets are welcome.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.