FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The rates are per room.
• Is breakfast included in the price and what type of breakfast?
  Our buffet Breakfast is not included.
• Can we settle the bill on arrival?
  Yes, you can
• Which languages are spoken at the reception?
  English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  4 floors with elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No, sorry.
• Do the rooms/apartments have a balcony?
  Some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No, non-smoking rooms are not available at the moment.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV is in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  In the rooms there is air conditioning with individual control. No charge for this.
• Do you have an Internet/E-Mail point in the Property?
  No, sorry.
• Is there a swimming pool? When is it open?
  No, sorry.
• Is parking or garage available?
  Yes, free of charge.
• Where can we rent a car?
  At the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Which is the nearest village or town?
  Sirmione.
• Which is the nearest airport?
  Verona Villafranca.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can organize a private transfer upon request.
• Which is the nearest bus-stop?
  100 mt at the port.
• Which is the nearest railway station?
  Desenzano del Garda.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, but not in the restaurant and only small size.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.