FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Italian and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 3 floors and 2 elevators.
• Are there quiet, private, romantic rooms?
  Yes, there are some rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, all they do.
• Do the rooms/apartments have a balcony?
  Yes, they do.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is Satellite Tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is. It is seasonal and without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, in the lobby there is Wi-Fi system and in the rooms there is ADSL.
• Is there a swimming pool? When is it open?
  Yes, there is and it is always open from 7am untill 8pm.
• Is parking or garage available?
  Yes, there is a free of charge garage.
• Where can we rent a car?
  You can rent a car at front desk inside the hotel.
• Which is the nearest airport?
  The nearest airport is Treviso Airport, 82 km away or Marco Polo Venice Airport, 140 km away.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not, but we can arrange on request.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel.
• Which is the nearest railway station?
  The nearest railway station is Calalzo, 35 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a beauty center with gym, sauna, jacuzzi, Turkish bath, solarium, body massage.
• Are pets welcome?
  Yes, they are, but only small size pets.
• Is there a restaurant in the Property?
  Yes, there is Faloria Restaurant at the first floor.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, with ADSL connection.