FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11am, Check Out before midday.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is included and it is an American Buffet Breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors with 2 elevators.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is TV in all the rooms with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is air conditioning in all the rooms without charge.
  It's seasonal.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  There is a swimming pool open from June to September.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  At the airport 3 km far from the Hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes there is biggest supermarket of the city.
• Which is the nearest village or town?
  Acitrezza.
• Which is the nearest airport?
  Fontanarossa - Catania.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  Just in front of the Hotel.
• Which is the nearest railway station?
  Catania Centrale 5 km far from the Hotel.
• How far away is the beach?
  It is just in front of the Hotel.
• Is the beach private or public?
  There is the private beach of the Hotel and also the public beach nearby.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Only small size pets are allowed to be mentioned at booking time.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.