FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, our continental breakfast is included in the rates.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  We speak Italian, English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have five floors and we have a lift to reach all rooms.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are extremely quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, most of the rooms do.
• Do the rooms/apartments have a balcony?
  Yes, most of the rooms do.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with international channels in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is free of charge and seasonal.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Private gararge available.
• Where can we rent a car?
  Ask the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some grocery stores nearby.
• Which is the nearest village or town?
  Positano.
• Which is the nearest airport?
  Napoli Capodichino airport (60 km).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do (extra charge, available only prior arrangement).
• Which is the nearest bus-stop?
  In front of the hotel.
• Which is the nearest railway station?
  Sorrento railway station for the Circumvesuviana line, Salerno for national links.
• How far away is the beach?
  One km.
• Is the beach private or public?
  Both.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No, there is not but Positano is renowned for its gourmet restaurants.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.