FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-In Time 02:00 pm.
  Check-Out Time 12:00 am.
• Is the price per room/apartment or per person?
  Rates are per room per night.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Italian (of course!) English German French Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The property has 04 room floors - 02 underground floors (garage). The property has 2 lifts and a luggages lift.
• Are there quiet, private, romantic rooms?
  All the rooms are private and quiet and also the property has 2 romantic junior suites.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have not a terrace or courtyard.
• Do the rooms/apartments have a balcony?
  No, the rooms have not a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, all the rooms have the air conditioning free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have an internet point.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is a garage at 8 Euros per vehicle per night.
• Where can we rent a car?
  Rent Car service at reception desk.
• Which is the nearest airport?
  Airport Verona "Valerio Catullo" 15 Km far from hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No, shuttle service available from and to railway station.
  We can offer tranfer with private taxi € 25,00 per ride.
• Which is the nearest bus-stop?
  Via Galvani Bus Stop (line 11) is located 20 Mt far from the hotel.
• Which is the nearest railway station?
  Railway station "Porta Nuova" is 3 Km far from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.