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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 5.30pm until 7.30pm, Check Out before 10.30am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Prices are per apartament. - Is breakfast included in the price and what type of breakfast?
It is included american or european breakfast. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
No, the bill must be settled before the arrival. - Which languages are spoken at the reception?
English and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
The apartment is located at the 4th level with no elevator. - Are there quiet, private, romantic rooms?
Yes, both apartment are very romantic. - Are linens and towels provided or do I need to bring my own?
They are included in the price and they are changed once a week. - Do the rooms/apartments have a terrace/courtyard?
Yes, there is a terrace. - Do the rooms/apartments have a balcony?
Yes, there is. - Do you have non smoking rooms/apartments?
No, we do not. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning without any extra charge. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, from June to september. - Is parking or garage available?
No, there is not. - Where can we rent a car?
At Positano. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Which is the nearest village or town?
Positano. - Which is the nearest airport?
Naples (one hour away). - Do you have a pickup or shuttle service from and to the airport?
Yes, on request. - Which is the nearest bus-stop?
Positano. - Which is the nearest railway station?
Naples. - How far away is the beach?
The beach is 10 min away. - Is the beach private or public?
Both. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, there is one just beside the property. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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