FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment per week.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, the bill is usually settled at the arrival.
• Which languages are spoken at the reception?
  We speak Italian, English, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three foors without elevator.
• Are there quiet, private, romantic rooms?
  We propose comfortable and modern apartments.
• Are linens and towels provided or do I need to bring my own?
  Linen and the towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  There are balconies on the first floor and access to the garden on the ground floor.
• Do the rooms/apartments have a balcony?
  There are balconies on the first floor and access to the garden on the ground floor.
• Do you have non smoking rooms/apartments?
  No, unfortunately not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is TV-SAT.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no need of.
• Is there a dining room where we could sometimes all dine together?
  No, there is no dining room.
• Do you have an Internet/E-Mail point in the Property?
  There is no Internet/E-mail point.
• Is there a swimming pool? When is it open?
  There is no swimmung pool.
• Is parking or garage available?
  There is a privat parking.
• Where can we rent a car?
  In Livigno, Carozzeria Helvetia.
• Which is the nearest airport?
  Milan Linate, Milan Malpensa, Bergamo Orio Al Serio.
• Do you have a pickup or shuttle service from and to the airport?
  We can book a shuttle for you from and to the airport.
• Which is the nearest bus-stop?
  The Residence is just 50 mt from the bus-stop.
• Which is the nearest railway station?
  Tirano (for Italy), Zernez (for Swiss).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No in the property but in the nearby.
• Are pets welcome?
  Yes, for an extra fee.
• Is there a restaurant in the Property?
  Not in the property but in the nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Not for the moment.