FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast is included.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  English and a little French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is one floor and there is an elevator.
• Are there quiet, private, romantic rooms?
  Yes, all of them.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No, but we can try to give you a room where nobody has smoked.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a television and a video player in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  At the reception.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No but we have special agreements.
• Where can we rent a car?
  Ask at the reception for further information.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are several.
• Which is the nearest village or town?
  Rapallo.
• Which is the nearest airport?
  Genoa (30 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest bus-stop?
  There is a bus stop 50 meters away.
• Which is the nearest railway station?
  Rapallo (100 meters).
• How far away is the beach?
  The hotel is in front of the sea.
• Is the beach private or public?
  Both.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Small animals on request.
• Is there a restaurant in the Property?
  No, but we have an agreement with a restaurant nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.