FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  We propose a buffet breakfast, and it is included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  English, German, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 5 floors and we have an elevator.
• Are there quiet, private, romantic rooms?
  Yes, rooms are quiet and charming.
• Do the rooms/apartments have a terrace/courtyard?
  No, rooms have no terraces.
• Do the rooms/apartments have a balcony?
  Yes, rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No, but wireless connection is available.
• Is there a swimming pool? When is it open?
  No, we have no swimming pool.
• Is parking or garage available?
  Yes, a parking is available for our guests.
• Where can we rent a car?
  In Bormio.
• Which is the nearest airport?
  Milan.
• Do you have a pickup or shuttle service from and to the airport?
  Yes.
• Which is the nearest bus-stop?
  Bormio.
• Which is the nearest railway station?
  Tirano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, Sauna And Turkish bath are at our guests disposal.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, we have a restaurant in the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, rooms have Internet connection.