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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room. - Is breakfast included in the price and what type of breakfast?
Yes, and we propose a buffet breakfast with home made products: fresh bread, Focaccia, bakeries, locat products. - Can we settle the bill on arrival?
Yes of course. - Which languages are spoken at the reception?
Italian, English, French, German, Swiss, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 lifts, and 5 floors. - Are there quiet, private, romantic rooms?
Yes, all rooms are quiet and romantic. - Do the rooms/apartments have a terrace/courtyard?
1 Junior Suite and 1 Standard room, they have a higher price. - Do the rooms/apartments have a balcony?
All the rooms with sea view have a balcony. - Do you have non smoking rooms/apartments?
Yes, some. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, with satellite channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, for free. - Do you have an Internet/E-Mail point in the Property?
Yes, for free. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, there is a little garage with 12 places, upon request. Otherwise there is a shuttle service till the public parking. - Where can we rent a car?
We can help you. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Which is the nearest village or town?
Chiavari. - Which is the nearest airport?
Genoa airport. - Do you have a pickup or shuttle service from and to the airport?
No, but we can organize private transferts upon request. - Which is the nearest bus-stop?
Piazza san antonio, 500 meters far. - Which is the nearest railway station?
1 km far from the Hotel. - How far away is the beach?
The Hotel faces the beach and the sea. - Is the beach private or public?
The beach in front of the Hotel is public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes, on the terrace facing the beach Baia del Silenzio. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, through the land line.
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