FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, the mediterranean breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, French, Spanish and Deutsch.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors with an elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are private and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have no terrace and courtyard.
• Do the rooms/apartments have a balcony?
  Yes, superior and junior suites have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms and apartments.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there are TV in the rooms whit pay tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, we do have air conditioning and there is no charge for it.
• Do you have an Internet/E-Mail point in the Property?
  All the rooms have a free connection for internet and we have an Internet point as well.
• Is there a swimming pool? When is it open?
  No, we have no swimming pool.
• Is parking or garage available?
  Yes, we have a special agreement with a garage.
• Where can we rent a car?
  There is the Avis rental nearby.
• Which is the nearest airport?
  Capodichino is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a shuttle service on request with an extra cost.
• Which is the nearest bus-stop?
  Piazza Trento e Trieste have a bus stop.
• Which is the nearest railway station?
  Stazione centrale is the nearest station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, in the superior and junior suites have a jacuzzi.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect the modem in the rooms.