FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 9am.
• Is the price per room/apartment or per person?
  Prices are per person per night.
• Is breakfast included in the price and what type of breakfast?
  We propose a buffet breakfast, and it is included in the price.
• Can we settle the bill on arrival?
  Yes, of course.
• Which languages are spoken at the reception?
  Italia, German, English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three floors, and there is a lift.
• Are there quiet, private, romantic rooms?
  All rooms are quiet and comfortable.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Yes, all of them.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, there is not.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  Nearby, and at the airport.
• Which is the nearest airport?
  Bergamo Orio al Serio and Milan.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can organize private transferts.
• Which is the nearest bus-stop?
  A few meters far from the Hotel.
• Which is the nearest railway station?
  Tirano o Sondrio.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Not for the moment, but we will have them soon.
• Are pets welcome?
  No, they ae not.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, in every room.