FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11am, Check Out before 11am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  3 floors and 1 elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Some of them.
• Do you have non smoking rooms/apartments?
  The 2nd floor is non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a SAT-TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, it is.
• Where can we rent a car?
  On request, ask at the Reception Desk.
• Which is the nearest airport?
  Catania Fontanarossa.
• Do you have a pickup or shuttle service from and to the airport?
  No. But we can arrange a taxi service at a cheapest price.
• Which is the nearest bus-stop?
  Corso Umeberto, 20 meters from the Hotel.
• Which is the nearest railway station?
  Acireale.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  There are two restaurants, one inside and one outside the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.